Get Involved with the Museum

Looking to share your love of textiles with others?

There are many ways to get involved with the Textile Museum of Canada. Visit exhibitions, attend programs, become a member, or apply to be a volunteer, intern or staff member to further support the Museum’s mission.

Get Involved

01. Volunteering

Our 150+ volunteers are essential to the Museum’s organizational culture.

Volunteers give their time and talent to help create an inclusive, innovative and passionate environment. Volunteer benefits include joining a nurturing and positive community, developing relationships with people with shared interests, and annual appreciation events hosted by the Museum.

Want to Volunteer?
Thank you for your interest in volunteering at the Textile Museum of Canada! Please take note that we are not currently accepting applications for new volunteers as we update our volunteer program. Stay tuned to our social media and newsletter for updates.

Volunteering

Volunteer Teams

Our Volunteer Teams work in many areas of the Museum. They prioritize our visitors’ experience, engage people from around the world in conversation, assist with fundraising activities, and foster learning through the Museum’s collection.

Reception volunteers welcome visitors to the Museum, provide a quick orientation and overview of Museum policies, process cash transactions using our point-of-sale system and check bags. Reception volunteers play a critical role in shaping a visitor’s experience. They create a welcoming, helpful environment where visitors feel comfortable and engaged.

Volunteers are required to commit to a minimum of two 3-hour shifts per month. Daily shifts are 10:45-2 pm and 2-5:15 pm, with an additional shift 5-8:15 pm on Wednesday evenings.

Reception volunteers sit at the reception desk, located in the lobby of the Museum. This is currently not a wheelchair-accessible space. Initial training sessions will take place in the auditorium in small groups. Subsequent training will happen during Museum hours at the reception desk.

Requirements
  • Experience with computers and iPads
  • Some prior experience in a public-facing role
  • Must keep up-to-date on Museum exhibitions and activities by participating in in-service tours, and through communications from the Public Engagement Department.

Ambassadors animate galleries by engaging with visitors, and assisting with way-finding and hands-on activities as needed. Volunteers float between galleries, interacting with visitors and representing the Museum in a friendly and engaging manner. They create a helpful human connection if a visitor has questions, or wants to have a conversation about what they are seeing in the galleries.

Volunteers are required to commit to a minimum of two 2.5 hour shifts per month. Shifts are scheduled Wednesday-Sunday at with varying times. Volunteers will work in the level 2 and level 3 galleries in the Museum. Training includes guidelines on communicating with visitors and a resource package about the exhibitions provided by our Education Department.

Requirements
  • Customer service experience
  • Must be comfortable interacting with the public

Customer Service volunteers welcome visitors to the Museum Shop, provide assistance and process transactions using our point-of-sale system. They help to re-stock merchandise and maintain displays. They create a welcoming, helpful environment where customers feel comfortable browsing.

Volunteers are required to commit to a minimum of two 3-hour shifts per month. Daily shifts are 10:45-2 pm and 2-5:15 pm, with an additional shift 5-8:15 pm on Wednesday evenings.

Volunteers sit or stand at the sales desk. This is currently not a wheelchair-accessible space. Volunteers are expected to circulate the shop to assist potential customers.

Requirements
  • Must be comfortable using computers
  • Prior experience in retail is an asset
  • Must enjoy engaging with the public

Library volunteers welcome Museum visitors to the H.N. Pullar Library, assist with research requests, sort and price books, process book purchases, and assist our librarian in cataloging new acquisitions.

Volunteers commit to weekly or bi-weekly shifts of 3.5 hours. The library is open Monday-Friday 1 pm-4:30 pm and Wednesday evenings 5-7 pm.

The Library is located on the second floor of the Museum. It is wheelchair accessible. Volunteers may be asked to move boxes of book donations and to stand on a ladder to locate or reshelve books.

Requirements
  • Familiarity with library and cataloging systems
  • Some customer service experience is an asset
  • Experience handling cash is an asset
  • Knowledge of textile traditions from around the world and contemporary art practice is an asset

Gallery Guides lead private and public exhibition tours. They research current exhibitions and related themes and share their findings with members of the team. They are expected to attend monthly meetings during the school year with the Curator of Education. The frequency of the shifts is dependent on program bookings.

Gallery guides lead tours through our public galleries. They are required to stand for much of their shifts and have good energy when working with a range of public groups.

Requirements
  • Former teaching experience is an asset
  • Customer service experience is an asset
  • Knowledge of textile traditions from around the world and contemporary art practice
  • Experience working in a range of textile techniques is an asset

Programs and Outreach volunteers prepare workshop supplies for school programs, public programs and outreach activities. They provide in-person support for onsite programs and offsite outreach at library branches and social agencies.

Programs and Outreach volunteers attend monthly meetings with the Curator of Education during the school year. The frequency of shifts is dependent on program bookings.

Volunteers support programs in our public galleries. They will be required to stand for much of their shifts and be energetic when working with school groups. Opportunities to work offsite in a variety of settings is possible.

Requirements
  • Former teaching experience is an asset
  • Customer service experience is an asset
  • Volunteers will be asked to submit to Vulnerable Sector screenings

Support our Communications Team in a vital area for all departments of the Museum.

  • Public relations, graphic design, and writing skills are an asset.

Event Support volunteers work at Museum events, which include exhibition opening receptions, and sometimes rentals. They assist with set up, staff the bar, welcome guests, maintain clean surfaces and answer queries from visitors.

The frequency of shifts depends on our event schedule, but they are generally 2-2.5 hour shifts. Event volunteers are scheduled either at the reception desk (not wheelchair accessible) or on the mezzanine level (wheelchair accessible).

Requirements
  • Be comfortable dealing with the public
  • Possess a friendly, welcoming and inclusive manner
  • Smart Serve certification is an asset

Workroom volunteers prepare items for fundraising sales. They sort, price and package fabric and other items. This volunteer team works at our satellite workroom located at 411 Richmond St East.

Shifts are Tuesdays and Thursdays 10 am-2 pm. The Museum Workroom is open August through November and January through May.

The Workroom is wheelchair accessible by prior arrangement, as the accessible door must be  unlocked. However the workspace is not comfortable for people with walkers or motorized scooters.

Requirements
  • Knowledge of fabrics, yarns, craft items, sewing supplies
  • Ability to work well with others

02. Jobs

Our staff possess a wide range of skills and interests from a variety of professional and personal backgrounds. Full-and part-time opportunities include roles related to exhibitions and programs, administration, visitor services and more.

The Textile Museum of Canada is an equal opportunity employer. Respect, accountability, and a generous manner towards others are requirements for all staff.

Current Openings

The Museum is hiring!

Young Canada Works’ Public Engagement and Communications Assistant
12 week contract
$14.50/hr
Note: This is a Young Canada Works in Heritage Organizations position. Candidates must fulfill the Young Canada Works eligibility.
Please apply through Young Canada Works

Internships

03. Internships

The Museum offers a limited number of unpaid and paid internships to students interested in exploring careers in the cultural sector; paid internships are offered in partnership with programs like Young Canada Works and OCADU Career Launcher. See our current openings here, or submit expressions of interest for a customized placement throughout the year.
a customized placement.

Please send your letter of interest (indicating the type of experiences or area of work that interests you) along with a copy of your resume to hrsearch@textilemuseum.ca. Indicate that you are applying for an internship and include details of any academic requirements.