Get Involved with the Museum

Looking to share your love of textiles with others?

There are many ways to get involved with the Textile Museum of Canada. Visit exhibitions, attend programs, become a member, or apply to be a volunteer, intern or staff member to further support the Museum’s mission.

Get Involved

01. Volunteering

Our 150+ volunteers are essential to the Museum’s organizational culture.

Volunteers give their time and talent to help create an inclusive, innovative and passionate environment. Volunteer benefits include joining a nurturing and positive community, developing relationships with people with shared interests, and annual appreciation events hosted by the Museum.

Want to Volunteer?
Thank you for your interest in volunteering at the Textile Museum of Canada! Due to the rising number of COVID-19 cases in Ontario, we have suspended all onsite volunteering until further notice. We are currently accepting applications for mask-making volunteers – please follow the link below to apply! 


Volunteer Teams

Our Volunteer Teams work in many areas of the Museum. They prioritize our visitors’ experience, engage people from around the world in conversation, assist with fundraising activities, and foster learning through the Museum’s collection.

Mask-masking volunteers work remotely sewing masks to be sold at the Museum Shop. They are given materials by the Museum and can be offered pick-up/drop off services if necessary. Mask-making volunteers play a critical role in fundraising efforts for the Museum – and produce beautiful masks to keep our communities safe!  

Please be advised we are unable to provide training for this role. Volunteers must have basic knowledge of sewing and access to a sewing machine. Volunteers can use their own material (100% cotton or cotton blends), or the Museum can provide materials (including elastic and Textile Museum fabric tags), available for pick up or sent by mail. We can also provide a mask pattern if needed. We are happy to provide confirmation of volunteer hours. Finished masks can be mailed in or dropped off at the Museum during opening hours. Pickup may be available upon request. 

Reception volunteers welcome visitors to the Museum, provide a quick orientation and overview of Museum policies, process cash transactions using our point-of-sale system and check bags. Reception volunteers play a critical role in shaping a visitor’s experience. They create a welcoming, helpful environment where visitors feel comfortable and engaged.

Volunteers are required to commit to a minimum of two 3-hour shifts per month. Daily shifts are 10:45-2 pm and 2-5:15 pm, with an additional shift 5-8:15 pm on Wednesday evenings.

Reception volunteers sit at the reception desk, located in the lobby of the Museum. This is currently not a wheelchair-accessible space. Initial training sessions will take place in the auditorium in small groups. Subsequent training will happen during Museum hours at the reception desk.

  • Experience with computers and iPads
  • Some prior experience in a public-facing role
  • Must keep up-to-date on Museum exhibitions and activities by participating in in-service tours, and through communications from the Public Engagement Department.

Ambassadors animate galleries by engaging with visitors, and assisting with way-finding and hands-on activities as needed. Volunteers float between galleries, interacting with visitors and representing the Museum in a friendly and engaging manner. They create a helpful human connection if a visitor has questions, or wants to have a conversation about what they are seeing in the galleries.

Volunteers are required to commit to a minimum of two 2.5 hour shifts per month. Shifts are scheduled Wednesday-Sunday at with varying times. Volunteers will work in the level 2 and level 3 galleries in the Museum. Training includes guidelines on communicating with visitors and a resource package about the exhibitions provided by our Education Department.

  • Customer service experience
  • Must be comfortable interacting with the public

Customer Service volunteers welcome visitors to the Museum Shop, provide assistance and process transactions using our point-of-sale system. They help to re-stock merchandise and maintain displays. They create a welcoming, helpful environment where customers feel comfortable browsing.

Volunteers are required to commit to a minimum of two 3-hour shifts per month. Daily shifts are 10:45-2 pm and 2-5:15 pm, with an additional shift 5-8:15 pm on Wednesday evenings.

Volunteers sit or stand at the sales desk. This is currently not a wheelchair-accessible space. Volunteers are expected to circulate the shop to assist potential customers.

  • Must be comfortable using computers
  • Prior experience in retail is an asset
  • Must enjoy engaging with the public

Library volunteers welcome Museum visitors to the H.N. Pullar Library, assist with research requests, sort and price books, process book purchases, and assist our librarian in cataloging new acquisitions.

Volunteers commit to weekly or bi-weekly shifts of 3.5 hours. The library is open Monday-Friday 1 pm-4:30 pm and Wednesday evenings 5-7 pm.

The Library is located on the second floor of the Museum. It is wheelchair accessible. Volunteers may be asked to move boxes of book donations and to stand on a ladder to locate or reshelve books.

  • Familiarity with library and cataloging systems
  • Some customer service experience is an asset
  • Experience handling cash is an asset
  • Knowledge of textile traditions from around the world and contemporary art practice is an asset

Gallery Guides lead private and public exhibition tours. They research current exhibitions and related themes and share their findings with members of the team. They are expected to attend monthly meetings during the school year with the Curator of Education. The frequency of the shifts is dependent on program bookings.

Gallery guides lead tours through our public galleries. They are required to stand for much of their shifts and have good energy when working with a range of public groups.

  • Former teaching experience is an asset
  • Customer service experience is an asset
  • Knowledge of textile traditions from around the world and contemporary art practice
  • Experience working in a range of textile techniques is an asset

Programs and Outreach volunteers prepare workshop supplies for school programs, public programs and outreach activities. They provide in-person support for onsite programs and offsite outreach at library branches and social agencies.

Programs and Outreach volunteers attend monthly meetings with the Curator of Education during the school year. The frequency of shifts is dependent on program bookings.

Volunteers support programs in our public galleries. They will be required to stand for much of their shifts and be energetic when working with school groups. Opportunities to work offsite in a variety of settings is possible.

  • Former teaching experience is an asset
  • Customer service experience is an asset
  • Volunteers will be asked to submit to Vulnerable Sector screenings

Support our Communications Team in a vital area for all departments of the Museum.

  • Public relations, graphic design, and writing skills are an asset.

Event Support volunteers work at Museum events, which include exhibition opening receptions, and sometimes rentals. They assist with set up, staff the bar, welcome guests, maintain clean surfaces and answer queries from visitors.

The frequency of shifts depends on our event schedule, but they are generally 2-2.5 hour shifts. Event volunteers are scheduled either at the reception desk (not wheelchair accessible) or on the mezzanine level (wheelchair accessible).

  • Be comfortable dealing with the public
  • Possess a friendly, welcoming and inclusive manner
  • Smart Serve certification is an asset

Workroom volunteers prepare items for fundraising sales. They sort, price and package fabric and other items. This volunteer team works at our satellite workroom located at 411 Richmond St East.

Shifts are Tuesdays and Thursdays 10 am-2 pm. The Museum Workroom is open August through November and January through May.

The Workroom is wheelchair accessible by prior arrangement, as the accessible door must be  unlocked. However the workspace is not comfortable for people with walkers or motorized scooters.

  • Knowledge of fabrics, yarns, craft items, sewing supplies
  • Ability to work well with others

02. Jobs

Our staff possess a wide range of skills and interests from a variety of professional and personal backgrounds. Full-and part-time opportunities include roles related to exhibitions and programs, administration, visitor services and more.

The Textile Museum of Canada is an equal opportunity employer. Respect, accountability, and a generous manner towards others are requirements for all staff.

Current Openings

Head of Marketing & Design 
Apply by May 5, 2021

Reports to: Director & CEO 

Salary: Annual salary of $45,000 with benefits

Position type: Full-time, five days a week, permanent position; a typical workweek is Monday to Friday 9 am to 5 pm. Additional evening and weekend shifts may be required

Downloadable PDF of Posting

The Textile Museum of Canada is looking for a Head of Marketing & Design to take the reins of the strategy and success of our marketing and communications department, including, but not limited to, the oversight of internal and external digital marketing; brand messaging; content marketing; media relations; and brand management. 

You’ll work directly with our Director & CEO and Curatorial Director to establish the Textile Museum of Canada as a leading national museum, and develop and maintain effective working relationships with all teamsProgrammingEducationCollection & Conservation, Public Engagement, and Development. This is a fantastic opportunity for an experienced marketer looking to develop and deliver a fully integrated marketing strategy within a not-for-profit cultural organization. 

The Head of Marketing & Design manages the overall strategy and success of our marketing and communications program, including, but not limited to, the oversight of internal and external digital marketing; brand messaging; content marketing; media relations; and brand management. The person in this position manages graphic design related to all Museum activities. 

This role is essential in developing and executing effective strategies and campaigns resulting in increased revenue, attendance, awareness, engagement, and favourable media placement (print and digital) for multiple Museum goalsYou will be responsible for designingexecuting, and assessing the digital, advertising, communications, and creative strategies for the Museum.  

Principle Duties & Responsibilities 

  • Manage the marketing plan and budget, establish goals and objectives for marketing, track results and report on completion with management regularly; 
  • Stay abreast of current market conditions and trends, incorporate innovations into Museum marketing plans; 
  • Implement the Museums brand guidelines, communicating a clear and consistent brand for the organization; 
  • Manage the implementation, design, and production of the organizations print and digital marketing material and platforms, including our website, press releases, eblasts, e-newsletter, blog, annual reports, and social media; 
  • Manage the implementation, design, and production of marketing and communication assetfor programming, including text and graphic design for exhibitions, public programs, outreach, and educational activities 
  • Manage the Museum’s website(s), blog, SEO/SEM strategy, and other marketing initiatives 
  • Manage installation photography for exhibitions and public spaces; 
  • Manage images from internal and external sourcescreating a file and archive system for ease of access; 
  • Manage relationships with media, writers, influencers, personalities, partners, and cultural practitioners for marketing initiatives; 
  • Manage relationships with, and recommend production vendors for print, publication, signage, exhibition graphics; 
  • Manage Museumbranded and Collectioninspired merchandise development for the retail environment; 
  • Provide advice to Director & CEO and Curatorial Director on strategic short and long-term direction for marketing; 
  • Manage department operations, work plans, and annual budget 

Supervisory Responsibilities 

Supervision of the following positions:

  • Marketing and Membership Coordinator 
  • Marketing and Communications Interns and/or Volunteers 

Work environment 

Aside from current work-from-home schedules, most of the work is performed in the Museum with attendant office noise level. The applicant must be a team player and able to work in an openconcept office environment.   



Vision and creativity, combined with solid project management, impeccable attention to detail, adaptability, multi-tasking, time management, and communication skills are essential in this position. 

  • Work experience leading design and marketing initiatives, preferably within the arts and cultural sector; 
  • Experience running successful marketing campaigns; 
  • Solid working knowledge of online and offline design, brand development and the creative process; 
  • Solid understanding of web analytics and UI/UX experience; 
  • Knowledge of both web and traditional media; 
  • Advanced proficiency in Adobe Creative Cloud (primarily InDesign, Photoshop, Illustrator, and Acrobat Pro); 
  • Impeccable writing and editing skills;  
  • Leadership skills with the ability to set and prioritize goals; 
  • Familiarity with contemporary art practices and topics is an asset. 


How to Apply  

Candidate must be a Canadian citizen or a permanent resident, or have refugee status in Canada and be legally entitled to work in Canada. Qualified candidates should email their cover letter and resume as a single document attachment to by May 5th, 2021. The email subject line should read <title of position applied for> <applicant’s last name>. 

The Textile Museum of Canada maintains a Board of Trustees approved Anti-Racism, Access, and Equity Policy. Respect, accountability, and a generous manner towards other staff, volunteers, and the general public are requirements for all staff. We encourage all candidates who meet the eligibility criteria to apply, however in keeping with the Museum’s equity goals, we will prioritize those candidates who are BIPOC and/or 2SLGBTQIAP+. Candidates are encouraged to self-identify in their cover letters.  


About the Textile Museum of Canada  

Established in 1975, the Textile Museum of Canada has established itself as a vibrant cultural place that promotes community engagement through our programs and services.    

As the only national museum in Canada exclusively dedicated to the study and presentation of textiles from cultures around the world, we occupy a unique position among other leading cultural institutions in the country. The universality of textiles is at the heart of our work, and provides the stimulus and opportunity to engage communities around us as well as thousands of national and international visitors. The Textile Museum’s main activities focus on the exhibition, collection, conservation and research of art, craft and design from around the world. Through our artistic and educational programs, delivered in both physical and virtual forms, we build on a long history of connecting creativity, cultures and human histories through the materials of everyday lives.  



03. Internships

The Museum offers a limited number of unpaid and paid internships to students interested in exploring careers in the cultural sector; paid internships are offered in partnership with programs like Young Canada Works and OCADU Career Launcher. See our current openings here, or submit expressions of interest for a customized placement throughout the year.
a customized placement.

Please send your letter of interest (indicating the type of experiences or area of work that interests you) along with a copy of your resume to Indicate that you are applying for an internship and include details of any academic requirements.